OneOn Internet Returns Policy
Orders may be cancelled up to fourteen days after delivery. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package). You must provide written confirmation of your order number and an explanation for the reason for cancellation.
Delivery costs of returning any product will not be met by One On Internet Limited, unless the product is faulty, and we will advise you regarding whether or not your return can be credited and an adjustment made to your card from which the funds were originally taken.
Should there be any problem with the returns, then we will advise you by the e-mail from which the order was placed regarding the problem and we trust reach an amicable settlement.
Before you return any products to us you MUST first email us on email@example.com to obtain a returns number.